en

Frequently Asked Questions

1. See this video how to join

2. Here we explain How to chat

3. This is very important for the matchmaking How to edit your profile

4. My username is already taken, what must I do?

Put a number behind your name, for example Olivier22.

5 How can I date on the website? 

You can send a friend request. Send a wink or chat with someone. Click on the chatbutton wich is at each photo. You  can chat with different persons. Wich chat you like most? This is the person who is the most interested for you.  

6. How must I subscribe to the dating website True Love Rwanda?

Look at those steps:

Welcome dear prospective member! Here are a few steps of how you can subscribe on www.truelove-rwanda.com. It’s very easy and effective now. You only click on “Join now” in the purple color… 


 
You fill in the form properly at this page, with a correct username and password, then select your gender and the gender you’re “looking for” thereafter you click on “continue” 


You will be given another page containing profile questions after clicking on continue, which you have also to fill in properly! Most questions should be filled in to create a good profile of yourself in order to make the matchmaking take place properly.


 
The list of profile questions seems to be a bit long, but you can keep scrolling down on phone or computer. I hope you understand all these steps—when you finish to fill in the profile questions, get down to the last three steps. Upload a nice photo of yourself from your computer or smartphone. A photo is very important because most people respond much less to a profile without a photograph.


 
Please make sure that the photo must not be up to 5MB.  Go down to the terms of use and tick in the box. Then enter the characters shown under "Captcha". If they are difficult to read, you can refresh the Captcha by clicking on the white "refresh sign" on the right. When you have done this, click on “JOIN” 
You will have to wait a bit for a message that tells you to send an email to confirm your account after clicking on Join. Click on the link in the email to verify your email. Then you have to wait a while until the moderator has approved your application. We have built in these additional steps to ensure a safe online dating surroundings for all participants.
Then you can start and use all website functionalities in accordance with your subscription type. Have fun and enjoy! 
If you still have problems or questions you can look at the FAQ’s or email to website@truelove-rwanda.com. We will answer your questions as soon as possible.
After clicking on join you will be given this last page whereby, you will have to click on the “SEND” button to receive an e-mail in your inbox with a confirmation code. The next job will be for our MODERATORS to confirm your account. After that you can enjoy the website!  


You will receive this verification e-mail, see below.  To confirm click on “clicking here”. If this link does not work, please copy the code below the e-mail at the verification page.

 

 
When your account is approved  You receive these emails. Now you can use the dating website!

Password protected photo
Password protected photo
Password protected photo